FAQ
Answers to common questions
Learn how Pipe Nexus works, how pricing is structured, and how the platform supports
inspection companies at every stage of growth.
General questions
Everything you need to know before getting started
How is pricing determined?
Pricing is based on your team size, workflow needs, and level of functionality required. We build plans around your operation rather than forcing rigid tiers.
Can Pipe Nexus scale with my business?
Yes. Pipe Nexus is designed to grow with your operation. You can start small and expand features, users, and capabilities over time.
Do I need a long-term contract?
We offer flexible options depending on your needs. During your demo, we can walk through the best structure for your business.
Is Pipe Nexus built for inspection companies?
Yes. Pipe Nexus is specifically designed for oil and pipeline inspection operations, including reporting, asset tracking, team coordination, and invoicing.
Platform & setup
How Pipe Nexus works for your team
How long does onboarding take?
Onboarding depends on your team size and workflow needs, but we guide you through setup to get you operational as quickly as possible.
Can the platform match our workflow?
Yes. Pipe Nexus is designed to adapt to different operational styles and workflows used by inspection companies.
Do field teams use this on mobile?
Yes. Pipe Nexus is accessible across desktop, tablet, and mobile devices so your team can work efficiently in the field and office.
What support is included?
We provide onboarding support and ongoing assistance. Support levels can be adjusted based on your needs and plan.
Still have questions?
Let’s talk through your operation and show you how Pipe Nexus can fit your business.